TF
Tauriq F
1 reviews | Active since Apr 2014
04 Nov 2015, 12:02
Telkom FutureHOOD is NO GOOD
I ordered the uncapped broadband (Futurehood) (LTE) from Telkom on 14 October, a call center agent called me on 15 October, we finalized the contract on the phone and he advised that my order WOULD BE DELIVERED in 5-7 working days after my account gets debited. My account was debited on 16 October and Im still waiting for my device. its been 14 WORKING DAYS SINCE MY ACCOUNT WAS DEBITED and no word from Telkom. my order ticket number is #***. Sort your service out Telkom, you can sell but you cant deliver?
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Telkom's replyOfficial
04 Nov 2015, 15:11Hello tbone87,
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
Telkom's reply04 Nov 2015, 15:11
Official
Hello tbone87,
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***