TELKOM_FURIOUS AND FILLED WITH ANGER

to begin with i'm disgusted with the way Telkom conducts business. we app**** for a landline at the beginning of 2018, never received any calls or messages to inform us about the progess and how long we had to wait. we kept on receiving phone bills throughout the year hence th messed up part was that we never received any phone from. we would contact the call centre and all we get from them is being passed around like dirt from one person to another. end of 2018 came and we decided to go into TElkom store in N1 City. there they told us that it was an error and that they will fix it. they then gave us our phone FINALLY AFTER WAITING FOR HOW MANY MONTHS. we used our landline, hence the bills started coming again, but this time around we coould see that it not our bill as the landline number number did not belong to us. when we called the billing department it was said that the initial phone we were surposed too received was delivered to someone else and that particular person has been using the phone without receiving any bill. the whole of 2019 we have been fighting with Telkom to fix this issue as they have been billing us for two landline numbers. HOW IN THE **** DOES THAT WORK WHEN WE ONLY HAVE ONE LANDLINE. we then went in and got passed around again, until we were told by the call centre that it was an error and that the issue will be fixed. not to long our phone got put off as we not been paying our bill, THE ****EN BILL FOR A PHONE WE DO NOT HAVE. I sent numerous emails, called and NO ONE HAS GOTTEN BACK TO ME. IM IRRITATED AND FILLED WITH ANGER AS I'VE NEVER DEALT WITH SUCH **** BEFORE, AND WITH A WELL KNOWN COMPANY THE SERVICES RECEIVED SO FAR HAS BEEN THEE WORST AND THE PEOPLE WORKING IN CALL CENTRE SHOULD BE DISGUSTED AT THEMSELVES. I REFUSED TO RECOMMEND TELKOM TO ANYONE. THIS COMPANY IS FULL OF **** AND JUST USES PEOPLE HENCE NEVER THERE TO FIX THEIR MISTAKES.