Telkom full of empty promises

I have now been sitting for 14 days without any internet. I contact the call centre sometimes 3 times a day, every time it is the same story a technician is working on it. A technician will contact you. Your matter has been escalated. yet I still have no internet. So at the end of the month I have to pay Telkom for a full months service and I loose my data bundle which I have already paid for. I have not been left with any other choice but to go to Hello Peter for assistance.