Telkom frustrations

I know during the plandemic / ****demic one cannot expect normal levels of customer service, but Telkom's operation is just so frustrating and ridiculous. I have been trying to reduce my monthly spend by cancelling all unneeded recurring bills, and wanted to find out the expiry date of my Telkom Mobile contract. Suffice to say that after jumping through the numerous hoops to get registered and online with them, their website offers no way that I could find to ask for or determine the expiry date. I did find an option to cancel their service, which was plastered with warnings of penalties etc. I did not get the result I required, and will probably have to fight legal battles with Telkom in the future for cancelling before the expiry date, even though it was impossible to determine said date. Like my one friend used to say "It's no good complaining about the service - there isn't any". In my experience, this is certainly true for Telkom.