Telkom frustrations

I'm trying to sort out my Telkom Fiber bill since October last year, its been 5 months now of logging calls, standing in ques, hearing that my case have been escalated to a supervisor, and and and. Now Telkom forced me to pay or get cut off, so i had to pay over R3000 extra just to stay connected. That was the amount that was on the Telkom bill, the sms they send me had a amount of over R7000, that would cover a years fees, that is how wrong they get it. Telkom doesn't even respond on this complaint site any more, i think they have to many complaints to handle. Every time i add all my details hoping just 1 person working in that place would decide to do his/her job just for one minute and sort it out, but so far no luck. Ref ********** 2, ********** 0 Just go with another provider, even if they offer you the service for free, its not worth it, trust me that is what happen to me, once you sign that paper they load what ever they want on it and tell you if you don't pay you will get black listed.