Telkom frustration with installation

I raised a log a month ago to have my telephone line and adsl line moved to Cape Town the installation date was set for the 7th Dec which I agreed and called Telkom to confirm. Then it was changed to the 4th. I called again and said I will only be in the house from the 7th. Another sms to confirm. Then it was changed again to the 5th. I called again and confirmed the 7th Dec. On Saturday the 5th while driving to Colesburg from Durban I get a call from a technician to say he is at the house but no one is there. I again confirmed the sms details and said it was only for the 7th. On the 7th no one arrives to install. I contact Telkom again and they were trying to contact me.....order updated and returned. I got them to confirm installation today the 10th and the outsource team arrive to install and Telkom have supp**** the wrong information so theorder goes back into the system....when oh when Telkom I need my adsl line installed urgently.....who do I contact!!!!!