Telkom - Frustration, incompetency and utter *****s. Just when you think they can't get worse...

I've logged 3 calls with Telkom - the last 3 references 262 345 28 , 263 238 13 and ********** 6326. Each time my call was closed with no action or without checking with me if the issue was resolved. The last message I received from them stated " my request to cancel the request has been acknowledged" - even when there was no action. The call center agents are a mixed bag - "Zinpo" who I dealt with blocked me from speaking to her supervisor( Moosking) who was attending a meeting at 16:30 but was going to send an e-mail to him and copy me. I'm still waiting for this 16 hours later. In summary - what a frustrating bunch of *********** lot to deal with. At times you get the feeling it's sheer laziness of the staff that result in this behavior . There are so many people who need jobs - replace these guys ! For me - besides time and frustration I've been using my cellphone for the past 6 months to overcome the issues telkom has pushed on me.