Telkom frustrating online sales

The struggles with their mobile department are frustrating to a point that will pay more for better service at MTN or Vodacom. It's now the 8th time that I am redoing my online application. Each time I receive the same SMS stating application go cancelled due to credit vetting failure. The failure is not due to a resistant on capital but to the Telkom team unable to verify my employment. I tried changing the number to various departments and yet they fail to phone the company. They are all unwilling to take ownership in sorting out the problem.

There answere to everything is please go to your nearest Telkom shop, that's a 4-hour drive for me. Weak custom serve = less revenue = bankrupt company.