ER
Estelle R

1 reviews | Active since Aug 2018

22 Aug 2018, 15:27

TELKOM frustrating

Telkom's billing department is not implementing several requests to terminate our services and even after asking to speak to a supervisor Sicelo Jama (SC) ********** he could not provide me with a reference for my requests and none of our requests have been processed on the billing department side. Frustrating.

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Replies (1)
Telkom
Telkom's reply25 Aug 2018, 08:47
Official

Hi Estelle

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards

Bradley

Telkom Social Media Team

Best regards,