1 reviews | Active since May 2019
Telkom frustrates me
Where do I start, I'm frustrated and extremely tired of sitting on the phone with telkom call centers, besides spending about R750.00 on airtime because I have to call from my cellphone..
For about 6 long weeks this is going on, first it was the registering process and getting the line sorted, then it was giving the username and password which never worked so I had to call again and finally we got it right the fourth time. They just said they dont know why?
It worked for a week and then bam! Complete end, no telkom internet or phone line. Ok, let's start the process again, call in again, spend hours on the line waiting for a consultant because when you reporting it online it says an error has occured please try again later.
So the guys came, said they putting in a new line. Never reconnect my phone inside the house and they were gone. Its been 2 weeks now that they left, the problem never got solved, they never told us if they coming back or what the fault is, just gone.
And the best part is that today my telkom statement comes to me . R605. And the worst thing is if I dont pay it they will disconnect me isnt.
I have officially given up with telkom.. you guys have the worst service I ever came across. Thank you
