1 reviews | Active since Nov 2016
Telkom Fruad
<p>I'm at wit's end with Telkom mobile,in may month a agent of Telkom phone me with a router deal,5gig for R129 a month I accept it just to wait 2 months past no router,eventually they phone me after the 2months apologising they didn't have stock but offers a tablet in the deal for the same price,I accept their apology and deal was told 7-14 days it will be delivered then my bank account gets debit before the package arrived,2days later the package arrive I open it the evening but was I disappointed coz it didn't contain the tablet only the router with 2 sim cards, the very NXT morning I contact them they them this wasn't the deal we agreed on and Im sending it back,spoke to a guy name Elvis he gave me a reference number and said the courier company would pick it up the NXT day, the NXT day courier it collects the sealed package and I thought that's the last i m dealing with Telkom but did I have a shock when they have been debiting my bank account for the past 3months,went to Telkom branch in vangate mall the consultant phones around to their agents but noone has me on their accounts,eventually from getting nowhere I go to courier it and they were so helpful,tracked the package gave me all the details and printed a waybill for me,the package was delivered back to the sender Ingram micro And a guy David received it I phone David at Ingram micro and he said it was received,went back to Telkom in vangate mall the consultant did more phoning around just to get one dead end after the other,the consultant decides to do an instore cancellation but it takes a month,she gives me a case number says Telkom would be in touch it's been over a month now no phone call from Telkom,so I decide to go to vangate branch again on Friday, the consultant type in my ID number surprise surprise their I pop up on their records having an account and it's R638 in arrears,according to the consultant the one sim is cancelled and the other is in use,I'm being billed for Internet calling that amounts to R600 and the second sim is R38 for SMS ,really now how can I have a bill when I never open the package it was send back sealed, how can Telkom debit my bank account when I have nothing of them,how do I pop up after 4 months of them not finding me on their accounts,I'm taking legal action because this is *****,I have the proof of Telkom receiving the package sealed and not used, so Telkom I'm waiting on your call, so disgusted at how u ripping me off,</p> <p>Then yesterday I received a msg from my bank that Telkom deposited s R1029 into my bank account and then this morning they debited out again, omw wot kind of ********** dealings are Telkom busy with!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
I HOPE I GET THIS SORTED OUT!
I HOPE I GET THIS SORTED OUT!
