Telkom from one Story to Another, Terrible Service

I app**** for the January Deal for R807 - Telkom Approved Router Package Delivered to my Home Address Ordered on the 18th of January I have phoned 10210 and 10213 I have email the TIN IN SHORT - MY PACKAGE HAS NOT BEEN ACTIVATED I have been told 3 different things on different calls Apparently it has been Escalated - told 3 Days that was 15 Days ago the Package is with Telkom - the line is with VUMATEL VT Active Line - No Activation from Telkom cannot setup the Router until TELKOM has activated Package I was promised a Call Back - Nothing No Call, if the package is not Activated, I will Hand this over to Telkom's Legal Department Cancel the Package and return the Telkom Router and find an alternative ISP, this is terrible Service, Unacceptable - Note I have phoned in to report this 3 times a week since the beginning of February.

Kind Regards Craig Anderson

LEGAL DISCLAIMER: This message contains privileged and confidential information intended only for the use of the addressee named above. If you are not the intended recipient of this message, you are hereby notified that you must not read, disseminate, copy or take any action in reliance on it. Craig Donouhue Anderson