Telkom FreeMe Misleading Social Media Data Issue

<p>Hi Telkom</p> <p> </p> <p>I am on the Telkom FreeMe 5GB, I don't use Viber and BBM and I hardly use WhatsApp. Why is the social media data running out then? Because according to your terms and conditions that data is only used for those three things and nothing else.</p> <p> </p> <p>When this data runs out, I cannot use any data bundle that is included in my package for internert, every other social media app just becomes very slow even upon purhasing an all networks data bundle. The data just sits there until it expires.</p> <p> </p> <p>It seems to me like the social media data is used for what is in your terms and all other social media apps because when it runs out all social media apps become slow indincating that their speed is now capped to 64kbps.</p> <p> </p> <p>How exactly is this useful? If you can not solve this issue I am going to need my contract changed to the usual contract before FreeMe because it is definately not working for me.</p> <p> </p> <p>Regards</p> <p>-Edward</p> <p> </p> <p> </p>