TELKOM Freeme Contract

<p>I took out a telkom FREE me contract on 1 april 2017. I specifially told them </p> <p>I only want the Free me 1Gig ,and that I dont want any other bills.</p> <p>THEY were totally unprofessional and took R500 from my FNB account per debit order,</p> <p>not authorised to do so except for the fixed amount. I have requested a copy of my contract</p> <p>That I received, And it states there is a spending limit of R500 made available for DATA usage</p> <p>which I never asked for..I asked for the SIMS to be capped which they didnt do either?</p> <p>NOW I have been informed they made another R500 available for usage for JUNE and that they can only set the limit for DATA USAGE over my capped FREE me on 1 July??</p> <p>WHY MUST I PAY for TELKOM's neglect when their sales people are not trained properly and make mistakes on customers contracts, when they are instructed by the client that we DONT WANT extra bills.?</p> <p>I REFUSE to pay that R500 data usage fee since it is NEGLECT and not approved to be debited off my TELKOM account by myself. I CAN send this to Management so that they can SEE that TELKOM made the mistake .</p> <p>I want a MANGER to call me back.</p> <p>I have cancelled my DEBIT order with TELKOM as well untill they sort this out.</p> <p>MY phone number ********** working hours.</p> <p> ********** is my telkom account number</p>