Telkom FreeMe 2GB issue's

We have taken out a new FreeMe 2GB contract, sim only, for my wife. We taken out the contract on 02/06/2018 and her number only ported on the 05/06/2018. All good and well. So the reason why we opted for the FreeMe 2GB contract was because off the LIT music that Telkom was advertising, what is only included in the FreeMe 2GB and up. So what we noticed after a week of streaming music, that was supposedly to be free (up to 10GB) from Google Music. We noticed that the LIT music was never loaded to he contract. So we called the call centre and ask what was going on? They said that it is a rare problem and will be fixed in 3 working days. So we waited for a week and still nothing. We decided to go into the branch where we took out the contract. And again they raised the ticket and ask to give them 7-14 days time to resolve. Keep in mind that we are buying data buy the week to keep he account live. All of this should have been "free" but NO Telkom is still not able to add the LIT music to my wife's contract? ***? So its exactly a month later and the contract is still not working as it should? But the expect us to pay as we should be paying? Not fair Telkom, not fair.