CR
Chris R

1 reviews | Active since May 2010

26 Jul 2016, 11:28

Telkom Freeme

<p>Recently app**** for a sim only freeme special. I am an existing client of Telkom Mobile. I was told that my application needs to be referred and was given a case number: ********** 2. I tried calling telkom now and no-one can give me an update to what is happening.</p> <p> </p> <p>For a new product to an existing client (who is not in default or arrears) Telkom should really make this process simpler especially if that is the selling point of the new "freeme" offering....</p>

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Replies (1)
Telkom
Telkom's reply28 Jul 2016, 11:59
Official

Hi chris.r

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team

Best regards,