Telkom Free upgrade not a favour

<p>i was contacted by the Telkom team to offer me a free fiber upgrade as the service in my area had been so bad recently. The sales lady made it sound like I would be getting a huge favour from Telkom as they would be giving me a 20mbs line at no extra charge to what I was currently paying for a 10mbs line. </p> <p> </p> <p>However, what was not made clear was that this would in fact be less data than what I was currently getting as an uncapped line. As a result, as soon as I accepted this 'amazing' offer my fiber stopped working immediately as under the new deal I was immediately over my data cap. </p> <p> </p> <p>I have been told by the Telkom team that the only way I can rectify this problem, that they caused me and that I did not go looking for, is to pay double what I currently pay per month and upgrade to the next level. I feel that this is a very low sales tactic from Telkom and that I have been conned and in no way have Telkom made my life simpler, better or faster. In fact they have done me a great disservice.</p> <p> </p> <p>I wish to cancel the new contract and revert back to my old contract as I have complained within the 48 hours. </p> <p> </p>