Telkom free me bundle - *******

I have recharged twice with Telkom Free me 500MB bundle. The confirmation SMS "Account successfully loaded with FreeMe 500MB. Data, Telkom voice minutes, SMS, WhatsApp and Streaming data will expire in 14 days." received. When I opened the Telkom app I only received 350MB of data and not 500MB data. I logged 2 complaints with Telkom in this regard. I received a call from an agent for the 1st complaint and after an hour the agent indicated that they need to escalate the call to technical for further investigation. To date I have not received feedback from Telkom in this regard. My second call logged I received a call back but the agent did not speak to me and dropped the call.

Please be informed that Telkom is giving you less data as promised and do not follow up on complaints logged.