1 reviews | Active since Jun 2016
Telkom **********ly charges for suspended services
<p>My Telkom account went into arrears by 1 month as a result of Telkom failing to run a debit order when instructed to do so. I am on a month to month contract and do not have a fixed term. Telkom subsequently suspended the service for almost three months but continues to invoice for the service and run debit orders against my account. I have logged telephone disputes and email disputes with Telkom but they do not respond. Invoicing and debiting a person's account for services which you do not intend to provide is ******** and **********. </p>
Hi Luleka
I keep being told that I will be provided with feedback. This has yet to materialise. I would like to know when and the contact number of the person handling my dispute/query.
Please advise.
Regards
Gareth
Hi Luleka
I keep being told that I will be provided with feedback. This has yet to materialise. I would like to know when and the contact number of the person handling my dispute/query.
Please advise.
Regards
Gareth
