GW
Gareth W

1 reviews | Active since Jun 2016

28 Jun 2016, 09:27

Telkom **********ly charges for suspended services

<p>My Telkom account went into arrears by 1 month as a result of Telkom failing to run a debit order when instructed to do so. I am on a month to month contract and do not have a fixed term. Telkom subsequently suspended the service for almost three months but continues to invoice for the service and run debit orders against my account. I have logged telephone disputes and email disputes with Telkom but they do not respond. Invoicing and debiting a person's account for services which you do not intend to provide is ******** and **********. </p>

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Replies (1)
GW
Gareth W's update29 Jun 2016, 10:35
Reviewer Update

Hi Luleka

I keep being told that I will be provided with feedback. This has yet to materialise. I would like to know when and the contact number of the person handling my dispute/query.

Please advise.

Regards

Gareth