Telkom **********ly bills customers repeatedly.

Cancelled all my services with Telkom on 4 December 2017. Sent all documents required. Was billed again in January and again in February 2018. Paid that and thought I was finally free.

Did not hear from them again until 5 months later, when a new service was activated on my account without my consent. I received an SMS on 9 July from number +27 ********** 84 saying that my new service has been activated and I will be billed Pro-Rate. I also received calls from No +27 87 ********** saying that they are coming to install my line at an address where I do not live. I received a bill for more than R 1000 a few days later. I lodged complaints immediately after receiving the bill and have a case number. I was directed to a person at the credit ***** department too. They all assured me it will be sorted out. I received a call about 3 weeks later to say it has been sorted and the amount will be cancelled and my account closed. I requested to be sent a letter in writing in regards to this but received nothing. Well guess what? Now it is 11 August and I just received another bill from Telkom again and nothing was cancelled.

I wish to warn everyone - once you sign up with this company you cannot get your account cancelled. They keep sending you in circles whilst nothing is done. They engage in ********** activities and make it impossible for you to reach anyone. They also send no documentation or email replies. I new service was opened in my name without my consent at an address where I do not live. This constitutes major *****. I am now forced to go through the police and seek a lawyer.

Never sign up with this company. Seek the alternative internet providers. There are good new ones around.