Telkom - ********** Subscriptions

I have been a victim ********** subscription services 27/05, only realised on the 28th that my SIM is showing "SIM not registered on the Network", on contacting telkom, they found that a Telkom Employee (mogotor - not sure of the spelling) made the purchases, not only did they increase the spending limit, they made purchases to the value of 1809.91 rand on my account, Logged a ***** case 1, suspended the line to prevent further ********** purchases to be made. Telkom refused to reverse transaction fees, phoned a few times, investigation pending - 4 days later notified case was closed, They were not able to confirm the comments, logged a new ***** case. Raised an account dispute, Requested cancellation of all lines with telkom as this not going anywhere. Logged another ***** case with Telkom ***** Hotline. Phoned again, to follow up on the ***** case with Telkom - the first case was closed as Telkom rep assigned it to the wrong department, the new case is still pending investigation. The dispute even though logged on the 07/06 shows as only being logged on the 09/06 on telkom systems. Cancellation request was not actioned previously. Re-request cancellation with conversion to Prepaid, finally got references for those. tried to log another account dispute on the telkom site, errors SE8UA/RA27W unable to log the dispute. as per Telkom the ********** subscription were still active on my account????? Cancelled those. Telkom insists I pay first, then I may or may not get a refund. Since i did not make the purchases, I will not pay for it. Two weeks later - despite multiple calls to 180, 30-50 minute calls each, I am still not getting any joy.

*** Telkom.