Telkom ********** ISP

Telkom was in my area this year February and offered me a data contract for R789.00 for 200 day time and 200 night time data.

After getting written confirmation that my girlfriend would be allowed to sign for the delivery of the router and sim by their sales consultant Oliva they refused to let her sign for the delivery, i went to the telkom at woodlands mall and spoke to a manager they refused to assist me i had to take two days of unpaid leave to sort out their mess and i only received my contract a month late. On top of that my first month was suppose to be free as per their promotion and yet i only received 10gigs out of the 400 total. Once again back to the woodlands mall telkom to speak to the manager where they were unwilling to help me. In April i only received 100gigs out of my 400gigs and received a bill of R2000 for the prevoius month charge and April charge, again went to woodlands mall telkom to see what is going on not only did they not have a copy of my contract on their system but all of a sudden i have a contract with them for 50 gigs and im being charged R1000 . Then on top of that i was **** to by the sales consultant their saying their sales department will call me within the hour to sort out the problem? its been 6 weeks and still have heard nothing from them. Only after i was forced to cancel the contract and reverse the debt order was i contacted by email Ditoro Tsutsa saying they need my details? Why is this? When you should have all my details on your system via the contract i signed with telkom?

Please be aware those telkom sales reps that come to your area to sell you fibre or mobile data contracts are nothing more than a ponsy **** and are completely **********! Zero customer service, Zero after sales support!

Telkom doesn't care about their customers and are not willing to do anything to assist when it comes to fixing ********** charges to your account