Hellopeter
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1 reviews | Active since Nov 2016

11 Dec 2018, 10:23

Telkom ********** Contracts issued.

In the 18th October i discovered that there were 3 ********** contracts issued by the Telkom call center on my account. I was told to provide copy of ID and affidavit which i did on the 19th October. The documents were handed in at the Baywest store in Port Elizabeth. I was told it will take 30 days to investigate and resolve. Today being the 11th December i sill have not had any feedback and resolution on my call - and have called the call center 7 times to get an status update. I am told that a Johannes Similane is looking into my case. Please i need resolution as Telkom owe me R2016.83 already for devices and data that i did not receive. For a business that asks you to rate them once your call has been completed i give you a 0 for service.

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Replies (2)
's update23 Dec 2018, 10:47
Reviewer Update
Still no response back from Telkom and in the mean time i am paying for something i did not get and did not sign up for - any legal eagles out there that can give me advice. Today being 23rd December - almost 3 months now with 5 month charges on my account
's update15 Feb 2019, 17:12
Reviewer Update
Still no response back from Telkom and in the mean time i am paying for something i did not get and did not sign up for - any legal eagles out there that can give me advice. Today being 15 Feb 2019 - almost 4 months now with 6 month charges on my account.