MM
Mahana M

1 reviews | Active since Aug 2016

01 Nov 2016, 14:50

Telkom ********** Billing :Pay back my money

<p>I recently went through my Telkom invoice and noticed that i have been getting bil**** incorrectly for my Mac book contract. My monthly deducted amount is not the same as the amount per the contract that i sighned and agreed to paying on a mothly basis. It is close to R160 more</p> <p>I called into Telkom to raise this matter and was told that the additional spending amount of close to R160 was in relation to me making calls. This is surprising to me as to when i "made calls" because the number in question is for my Mac which i use only for data only.</p> <p>My matter was not resolved as Telkom is saying that I MADE this additional spending on voice bundldles and I am 100% sure that this is false. I am to my ends with this Telkom Service provider with their ********** billing system. I am not paying for something i did not authorise and airtime i did not use.</p> <p>Telkom leaves me with no choice but to go directly to the Ombudsman. I can not be continuously complainig about the same company over and over again. Yet again Telkom is in breach of the contract terms.</p> <p>Im sick of this. #telkommustfall</p> <p>Upset customer</p>

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