TB
Timmy B

1 reviews | Active since Mar 2018

12 Apr 2018, 07:28

TELKOM ********** ACTIVITY

So i Have moved to a New Home and Requested my Line to be relocated , When the Technician arrived at my Gate he told me that they cannot install a Line Due to Cable theft.

After Receiving this information i Requested a Cancellation with telkom which i was advised that the cancellation will be in affect after 30 Days , And i accepted this and noted that i might pay one last bill.

And For the Last 3 Months after the Cancellation i am still receiving bills from telkom. Even if they cannot provide me a service and even the service was cancelled .

i Went into Richards bay telkom Store and Spoke with one off the consultants to Resolve this matter and yet 3 weeks after seeing them , i Receive another bill.

So Telkom Does not care about customer satisfaction , They Are ********** and Take Part in ******* enrichment.

I Will Not Advise anyone to Take a Service with them at all, They Will Not Take any Query or Issue to mind .

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Replies (1)
TB
Timmy B's update24 May 2018, 08:05
Reviewer Update
This Has Still not been Resolved .