Telkom ********** account

Telekom has allowed a ********** account to be opened under my name without my authorization.

My account has been debited for the past 4 months without any authorization to do so.

I have reported the ***** case with telkom in December 2020 and the consultant failed to escalate the matter because the consultant went on leave and the case has simply lapsed according to telkom.

I have no agreement whatsoever with telkom and I have to date been debited under R2000 for a service that I have not signed up for.

The invoice I receive has a different residential address than where I reside.

I have made out an affidavit for the case of *****.

Telkom has been silent for a very long time regarding the ***** case and a refund/reversal of my money.

This is pathetic and unfair that I have to have my money taken from me monthly with no recourse or any effort from Telkom to resolve this issue.

It is unacceptable that I have to wait for my money to be refunded.