1 reviews | Active since Mar 2017
Telkom **********
In the month of September I was contacted by selldirect who acted as telkom and they said my contract are due for upgrade and I agreed to renew the contract for them to send me the wrong devices upon which I called selldirect but to no avail,I then called telkom and explained the situation and they said I must cancel it with selldirect which I them managed to get hold of them and they said they cancelled which they were lying and after struggling one of telkom agent asked me of I had proof that and the only proof was selldirect collected the phones,I told selldiretlct I am cancelling the contract on the 5 days cooling period,the agent then sent me a cancellation form which I filled in and sent to telkom cancellation department with the proof. Today I got a bill say I owe telkom R3900 for cancelling the contract which I don't understand why so much money.to begin with telkom gave out my details to selldirect with out my permission.I an very much unhappy and I need answers as I don't have that kind of money.
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
