Telkom - *****ulant Debit order deduction

On 06 January 2016, I reported a *****ulant account at the Telkom Customer care line, when a debit order of R3621.20 had gone through my Standard Bank acc. without my authorization. I was told to obtain an affidavit from the police station as supporting document and mail it to them. I immediately went to our police station to obtain the affidavit and mailed the affidavit and all other supporting documents to [Email Removed] I was adviced that I will be contacted within 72 hours. Every second day I follow up on my case, case number ***2. On 15/01/2016 another debit order of R1500.00 went through my Standard Bank account. I immediately phoned Telkom with my reference number and the lady told me the 72 hrs haven't been exceed and she can't help me. Today 25/01/2016 another R4360.95 went through my account.<br> <br> This is not acceptable as my personal and confidential information is now available to who knows. After the case has been reported Telkom still continued to charge my Standard Bank account. This shows no consideration and care for the safety of potential consumers.<br> <br> Please note that I am NOT a Telkom client, someone opened an account using all my personal details.