GF
Gert F

1 reviews | Active since Jun 2018

27 Sept 2018, 20:31

TELKOM ********** Bunch of !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have cancelled my account with them in February month 2018 and kept on paying my account. I eventually received an email stating that it is sorted and my account is closed in June month. For the past 2 years I have been paying my account EFT every month all of a sudden a debit order for Telkom goes off my account in August month and again in September month. Where do they get my banking details and why deduct money off my account if it has been closed. Getting hold off someone to assist you is impossible they are pathetic. I will not allow anything to go off my account they can go...........................themself.

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Replies (1)
Telkom
Telkom's reply15 Oct 2018, 14:59
Official

Hi gfourie12345,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

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Regards
Garreth
Telkom Social Media Team