Telkom **********
<p>Telkom accounts are a *****, they always do "mistakes" when it comes to debiting clients Accounts.</p> <p> </p> <p>So here goes, I called Telkom beginning of June to update my debit order date , I asked them to change it on their system from the 25th to the last day of the month. </p> <p>I also called them to update my banking details as I have switched banks so that they can debit the right account.</p> <p>Fast forward end of July, I am debited on the wrong day (26 July) and on the wrong account.</p> <p>Now Standard Bank is charging me R115 penalty fee because of a failed debit order that was processed by Telkom on the wrong day and wrong account.</p> <p>Then boom, on the 2nd of August , someone from Telkom decided to debit my new account. </p> <p>Then someone again from Telkom is *********** enough to send me a wrong invoice of R99 + R200 penalty fee because of a failed debit order while they debited my FNB account.</p> <p>Because of that person, I sit on R115 (standard bank fee) +R200 (Telkom penalty fee) + R99 (Monthly subscription fee).</p> <p>Can they please listen to all the calls they always say they are recorded and pay for this mess.</p> <p>I am not paying for this inconvenience as it is not the first time.</p> <p>If they can't, they must cancel my contract with them.</p>