Telkom = **********

Telkom has honestly just been messing with me and my account ever since my contract started! And my patience has worn thin - being with Telkom has caused me more grief than anything else They’re nothing more than a bunch of ******! If there wasn’t this much red tape round the cancellation process, I would’ve cancelled a long time ago The call center agents say one thing and then my account gets debited another

I’ve logged a case which was supposedly solved and my account was in a credit of the amount they debited me in error in June yet, low and behold they went to debit me again. Even though my account was meant to be in credit!? Please explain how this works?!?!?!?!?!?!?!? Also, when I was told there was a credit due to me - I SAID I DO NOT WANT THE CREDIT ON MY ACCOUNT, AS I KNEW THIS IS EXACTLY WHAT WOULD HAPPEN!!!!!!!!!!! I WANT EVERY CENT THAT HAS BEEN OVER CHANGED BACK INTO MY BANK ACCOUNT, I REPEAT BANK ACCOUNT - ASAP!!!!!!

Call center agents have promised to email me reference numbers for calls - I’m still waiting!?

Clearly since complaining on the Telkom side of things got me nowhere - I’ll try every avenue until this is fully sorted!!!!!!!