RM
Roviera M
1 reviews | Active since Jun 2020
19 Jun 2020, 14:30
Telkom ***** - False charges and 19 days of no internet access.
No internet access for the past 19 days , laid multiple incident reports , and opened multiple cases.. I haven't had internet access for the entire month .. Every time I call the call centre. They transfer me from one department to another. .. I have heard every excuse in the book . No supervisors are ever available to speak to me.. 3 supervisors have assured me that they will ensure I'm reconnected.
They have charged me 3000 for a contract worth 599. I have proof of all invoices from agents.
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Replies (3)RM
Roviera M's updateReviewer Update
19 Jun 2020, 15:42INCIDENT NUMBER 509907. This states that my case had been opened, resolved and closed. If the issue was resolved,why is my account still suspended as per call I just had 5 minutes ago.
RM
Roviera M's update19 Jun 2020, 15:42
Reviewer Update
INCIDENT NUMBER 509907. This states that my case had been opened, resolved and closed. If the issue was resolved,why is my account still suspended as per call I just had 5 minutes ago.
RM
Roviera M's updateReviewer Update
19 Jun 2020, 15:4415 June
Nosipho
#***. Case reference to my account.
09 June
#***2 charge on account
#***6 compensation for days without data
Nosipho
#***. Case reference to my account.
09 June
#***2 charge on account
#***6 compensation for days without data
RM
Roviera M's update19 Jun 2020, 15:44
Reviewer Update
15 June
Nosipho
#***. Case reference to my account.
09 June
#***2 charge on account
#***6 compensation for days without data
Nosipho
#***. Case reference to my account.
09 June
#***2 charge on account
#***6 compensation for days without data
RM
Roviera M's updateReviewer Update
19 Jun 2020, 15:45Reference number ***6 compensation for days without data
RM
Roviera M's update19 Jun 2020, 15:45
Reviewer Update
Reference number ***6 compensation for days without data