1 reviews | Active since Mar 2018
Telkom ***** case
In December we took out a Telkom contract for a Macbook & Iphone. In January the Tygervalley Telkom store added another Macbook to my account, subtracting the amount from our account each month without me signing for it. I received no such laptop. I am opening a ***** case at the Police Station next week since I have phoned the helpline repeatedly (holding for 30 minutes each time) to no avail. The already subtracted amount has also not been refunded. ********...
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Tumelo
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Good Day
Thank you for allowing us the opportunity to assist further on your query.
An agent will be assigned to further investigate, assist and provide feedback on this query.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
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Hi Yvette,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that the number *** has bee cancelled.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Yvette,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that the number *** has bee cancelled.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,