Telkom *****

Good Day

I have a problem with Telkom. About three weeks ago I logged a complaint of ********** act with Telkom within my business. You see I have a Printing and Internet Shop and I have 2 Telkom connection lines; one for fax facilities and the other for Internet and Landline facilities. Three years prior to me getting internet their was an Egyptian foreigner who ran an Internet business right next to my shop in the same business complex from where I was running my business. We had numerous issues with this man where he was doing everything I did, but that is not the main issue. After he left the country and moved back to his country of origin, we discovered that he had ****** our Telkom connection and ran his internet facility on our Telkom Fax line. This made me very furious because I was asking myself, where did this man that is from another country get the means of connecting my Telkom line to his internet line? This is when I googled and contacted Telkom for the first time on 10 September 2019,Telkom ***** Hotline: ***. The person I spoke to told me that he has submitted my complaint and gave me a reference number; REF: TK 17983, he also told me that I must wait 14 working days, for someone will come and check out the connection. I waited and yet no one came... I phoned the hotline number again and spoke to a different person and told him my story again and even gave him my reference number and he immediately responded by telling me that they are aware of my situation, but up until today no one has come and new tenants want to move into the space. I am fed up with Telkom. This is why I wrote to Hello Peter, to expose them for not doing anything about my case.