1 reviews | Active since Aug 2017
Telkom ***** and *******ion
A contract was taken out with telling on 31/03/2018. Received the device on 11/04/2018. Device was found to be not compatible with my needs. Requested cancellation on 14th April but was told to keep the device until a call was received from them. After not receiving any call contact was made from my side and was told to return the device from the purchasing branch. Despite no action being taken by telkom, I received a notification the case was resolved. Utter lies. In May my account was debited. A new query was instituted. And again in June account debited. Call centre as the useless people they are confirmed many times the case was resolved and contract cancelled. We went back to the store and asked the account to be removed from the purchasing name, and ALL they could do was send an email. Again another bill received over 1k and again this weekend another bill in excess of 3k. Telkom. You are hereby warned. Multiple failed attempts to resolve this issue have resulted in legal action. You will be liable for all legal and personal expenses incurred in trying to rectify the absolute heinous crime vomitted by telkom. Failure to respond to this review will result in legal action being taken against individual employees who have given their details and those of their supervisors, there too they will each be liable to pay ALL expense.
