TELKOM ***** ALERT

<p>I am not a client of Telkom, yet I receieved a debit order R4788.41 in my ABSA account with a reference of Telkom Mobile. At firt I thought it was an error on their side until I got to the bank and bank said its a real debit. I reversed and blocked the payment and then call Telkom. When I provide the call centre person on the phone with my details, they said an account was oppened on the 4th of July with my details. My cell no. my ID and banking information all matched. What *****! They could not tell me who is the agent who opened the account. They further tell me that there is no ID or proof of residence or banck statement attached to the acount, however a device has been handed. A sumsang Galaxy S7 device was taken with my details . I went to the Police station on Sasturday morning to write an affidavit and thn took this to a Telkom branch. At the branch the consultant informs me that the address provided is for Cape Town Sea Point (I live in Gauteng) and that the account is for 24 months, the amounth debited is the montly installment plus data and calls. The consultant just tells me, " sisi, you are not the only one this happens to". We will open a case and have this investigated. While he continues scanning through this account he noices that a case was actually opened on the 26th of August 2016 . He then asks me if i didnt open the account. I inform him that this was the first time I walk into a Telkom store. "But a case is opened already, who did that, what that not you mam". I almost choked with disbelief. The first and only form of communication I have received from Telkom was after that sms they sent saying my account is overdue. The funnything is that, that was the only communication sent to me. When the account was opened in July I have never received any communication. There is a number that is linked to the account, but its not my number. How does this link? The consultant just told me that he has opened a case and they will slowly investigate and get back to me. I MUST WAIT WHILE their accounts division is tampering with my credit record. How useless!!!! FIX YOUR MESS. Your verification system is poor and therefore affects innocent people. I dont have nothing to do with your fancy devices yet you are treating me like a ********</p>