Telkom - *****??

I recently took a contract with Telkom, to be exact, it was in October 2022.

I have been having continuous issues with them collecting the payment from account on time. The money is available in my account before the collection date every month, but for some reason I keep getting charge a Rejection Fee of R210.

I contacted the billing department who has now directed me to an external company that my account has been handed to - Nudebt. I also contact them on Tuesday 3 Jan 23, with my ID number, they are now picking up another person by the name of Nolifefe. I asked them to look into this ASAP as this is ******* and needs to be reported to the SAPS. No feedback since. I contacted them today to follow up. They cannot find my details on the system, this is the telkom account number, my contract cell phone number, my contactable number. Absolutely nothing.

Yet Telkom still directs me to them.

Telkom is ***********, unprofessional and very unreliable.

I have received absolutely no help from them.

The customer care agents keep saying they work remotely and cannot have management speak to me