Telkom *****

I have never had an account or contract with Telkom - yet on Dec 31 I had 2 debit orders of the same amount setup against my account and debited without authorisation. I called Telkom and was told they couldn’t help me, I needed to go into a Telkom store. In the interim I blocked the ********** debit order. On the 16th of January yet again, 2 new debit orders were setup against my account without my authorisation for almost double the amount. I called Telkom and was advised to get a police affadavit, which I duly did, and a ***** case was opened with Telkom. On the 15th of February, I have once again had a 2 new ********** debit orders setup against my account, for an even higher amount! Telkom has confirmed the ***** case is open l, but cannot advise how long this will take. It has been confirmed that the details to this ********** account are not mine - I have never received a service or device from Telkom, and to add to this stress, I received a call to advise I have been handed over to debt collectors over this ********** account against me. This is absolute ******* and can’t understand how Telkom cannot block this account while the case is pending. I cannot have my money continuously ****** and nothing being done about it.