JG
Jacques G

1 reviews | Active since Jan 2022

01 Feb 2022, 16:34

Telkom *****

December i went in to telko the bridge to get a tablet for my mother in law.When we get there the women behind the counter tells me weve got maximum allowed contracts.I was then told the only way is to cancel one existing contract.We went through the contracts establishing that my 10 plus 10 data plan expired over a month ago.I asked the person behind the counter should i cancel that one.She said it automatically gets cancelled to bereplaced with new contract.Today i checked my mother in laws tablet and found 10 plus 10 loaded on as it is the 1st of the month.I assumed that when my mother in law got tablet that the 10 plus 10 was transferred from my sim onto hers as she got my data sim and i was told its the only way.Couldnt check the 1st January as i wasnt here.Now manager of the bridge tells me she qont speak to me further as she doesnt like my tone of voice.Who can i speak to to resolve this as i feel done in again.We spend almost 1300 a month by telkom

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