TELKOM *****!

Telkom upgraded my contract which was less than two years to a new package without confirming with me. They then opened up many options on my account and worst of all made it an open plan where I am being charged so many extra things. y bill has moved from 239 MONTHLY to R380 currently. This is ***** on so many levels. It is merely disgusting and sad how Telkom takes customers for granted. I contacted customer service, neither consultants that I spoke to could give me an answer. Telkom is taking advantage of its customers, I am not willing to pay for events that I never signed up. How can they do things on someone's account without CONSENT!!!! I am very unhappy as if i reverse all these payments, i will have a bad record on my name. I am very, very UNHAPPY and unsatisfied!