SG
Samira G

1 reviews | Active since May 2015

04 Aug 2020, 12:08

TELKOM *****!

I closed my account in 2017 and have suddenly been debited R1.97 for the past 3 months. Every time I called the agents could not understand why. I finally got through to an agent who sympathised with me and logged a call this was on 21 July. I still have not received a response on why I am being billed for a closed account! I even have emails from the retentions department advising that the account was terminated in August 2017!!!!

WTH is going on TELKOM!!!!

My reference is ***4 on 21.07.2020

CALL ME BACK AND EXPLAIN!!!

THIS IS ABSOLUTELY RIDICULOUS! I DONT CARE HOW SMALL THE AMOUNT IS BUT TO KEEP CHARGING ME FOR A ****** CLOSED ACCOUNT IS THEFT!!!

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