Telkom *****

<p>I have recently subscribed to telkom ADSL, I was told I have to pay R700.00 deposit which I did on the 31 March 2016, My installation would apparently take 7 to 14 days , I phoned this company many times to ask when my installation would happen, eventually they sent a tchnician out to do the installation. unfortunately he tested the line and then with a smile informed me that the line is faulty and they would need to send someone out to repair it first then I could have ADSL, needless to say on the 03 of May I eventually got my line installed, obviously their calender days aren't very acurate. This morning I realised my line was suspended, I phoned and spoke to a Jody person at the billing department I was told I need to speak to him since he was a senior person, He explained to me that there were installation costs involved wherby I answered that when I took the 24 month contract I was told there are no hidden costs and because I am taking a 24 month contract that the installation fee is free. He then sent me the bill whereby I realised I had been billed for April while I only had this service since the 03 of may!!!!!!!. Now all this company does is they log a dispute, so now we apparently have to wait another 10 days for this dispute to be resolved. And guess what I don't get refunded for the 10 days? So can you imagine the amount of money being ****** from telkom customers? I can assure you I am not the only one and I would like to warn as many people as possible about this ****, so please if this is also happening to other people I would like to know so that we can do something about this.</p>