TELKOM *****

RE: 021- **********

On the 18MAR19 I received a call from Ntombikayise Manzini from Telkom wanting to offer me a better package on my internet. I advised that I don’t want to pay more, and she advised that I don’t pay more, I pay less and I get a better deal. I then told Mrs. Manzini to send this to me in writing so I can read all about it and then make up my final choice if I want to go for it or not.

I now received my April account and see that she upgraded me already and my monthly subscription has now doubled. I find it absolutely unacceptable and also a case of ***** as I have not given her permission to go ahead with ANY CHANGES. I want this changed with immediate effect to my previous package I had with them, and if I want to make ANY CHANGES, I will contact TELKOM if NEEDED.

With all the new option on offer at the moment, no wonder so many customers try to stay away from TELKOM, and if my package is not reversed to my previous package I had in place, I'll for sure also say goodbye to TELKOM.

Nowhere in this world you get treated like this like here in South Africa , it is shocking !