Telkom *****

Last year 2018 i noticed a debit order of Telkom from my bank account, am using FNB that i was not aware of and i went to the bank to reverse that debit order but next month it was still there then i decided to go to Telkom and do investigation about the debit order of which i was told by Telkom that someone took some devices in the KZN using my particulars, they asked me to go to the bank to print bank statement, go to police station do affidavit and give the proof of my address of which i did all of that so that they can cancel this unknown debit order.

They told me is a **** and ***** is taking place whereby they suspect that someone stole my ID and is using it, but they will stop it, yes it was stopped for just two months and to my surprise it came back again this past month of Feb 2019.

I went to Telkom Centurion again to ask why is this still happening, i couldn't get any answers and they failed to help me, as i was told that its only call center that can deal with that, tried calling call center there was no answers , they lagged a call for me with this ref ********** 7 and promised that someone will call me but even today no one called me from Telkom and the same thing is still continue.

That messes up with my credit score and profile as lately went to the bank to ask for a loan, so that i can pay my university fees but it failed due to that, that both stores in Centurion failed to give me a letter indicating that, that was a *****