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Sindiswa N

1 reviews | Active since Jul 2018

30 Jan 2019, 12:51

TELKOM *****!!!!!!!

TELKOM IS A REAL ***** STAR COMPANY OR IS FULL OF ***** STARS, I HAD I MONTH TO MONTH WITH THEM AND THEY CUT MY SERVICES LAST YEAR MAY BECAUSE I SKIPPED ONE MONTH AND I THEN ADVISED THEM TO PLEASE CLOSE THE SERVICES AND THAT I AM WILLING TO SETTLE FOR THE AMOUNT I OWED WHICH WAS ONE THOUSAND SOMETHING AT THE TIME, HOWEVER NO ONE WAS WILLING TO HELP ME TO CLOSE IT BECAUSE THEY SAID I HAD TO DO IT ONLINE, WHEN I WENT ONLINE I FOUND THAT I CANT CANCEL THE SERVICES BECAUSE I WAS BLOCKED, AND THEY KEPT ON ADDING FEES, NOW MY QUESTION WAS HOW CAN THEY KEEP ON ADDING FEES WHEN I DO NOT GET THEIR SERVICES, THEY TOLD ME ABOUT SOME CABLE. I THEN ADVISED HERE ON HELLO PETER FOR THEM TO EXPLAIN THE CABLE CHARGES TO ME AND IN ANY CASE I NEVER SIGNED FOR ANY CONTRACT BECAUSE A LOGICAL SENSE WOULD BE THAT, FOR THE MERE FACT THAT I DO NOT GET THEIR SERVICES OR WHATS SO EVER THEREFORE I SHOULD NOT BE CHARGED FOR ANY ****. I WAS GIVEN A REF NUMBER PRIVATELY HOPING THAT I WILL GET ASSISTANCE. TODAY THE AMOUNT IS SITTING ON R5K , NO ASSISTANCE NOTHING

TELKOM I AM SICK AND TIRED OF YOU SAYING I AM OWING YOU MONEY WHEREAS YOU CUT YOUR SERVICES AND THIS WAS A MONTH TO MONTH SERVICE WHERE I NEVER SIGNED ANY DAMN CONTRACT PLEASE FIX THIS, IM REALLY SICK AND TIRED.

YOUR ONLINE SERVICES ARE NOT USER FRIENDLY THEY ARE VERY STUPID AND YOU HAVE CUT YOUR SERVICES BUT STILL CHARGING FOR WHAT!!!!!!!!!!DAMIT

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Sindiswa N's update30 Jan 2019, 16:13
Reviewer Update
THIS IS THE RESPONSE I HAD FROM TELOKM ON THE 20TH OF AUGUST 2018, WHEN I QUERIED THIS BUT TILL THIS DAY NOTHING HAS BEEN GIVEN TO ME. 'Good day ********** Thank you for making contact with us. I was unable to follow up on this query, as the affected no was not provided. Please respond privately with the affected no, and we will look into this. Your reference number AI ********** . We apologise for any inconvenience caused. Kind regards, Igsaan Telkom Social Media' MY NUMBER IN QUESTION IS: ********** AND THE TELKOM ACCOUNT NUMBER IS ********** 94, TELKOM I WILL TAKE LEGAL ACTIONS AGAINST YOU, YOU HAVE MOVED THIS DAMN THING TO THE SO CALLED STUPID NUDebt COLLETIONS WHY THE HELL? KNOWING VERY WELL THAT YOU HAVE BEEN CHARGING ME ALL ALONG FOR CANCELLED SERVICES AND CHARGING ME FOR WHOLE DAMN PACKAGE. HOW THE HELL DOES THAT HAPPEN, I MEAN I NEVER SIGNED ANY AGREEMENT PLEASE SHOW ME THE CONTRACT THAT I SIGNED. I WILL GO TO THE END OF THE WORLD TO FIX YOU GUYS. THIS IS DESTROYING PEOPLES LIVES, THE FACT THAT I HAVE TO BE LIABLE FOR SOMETHING THAT YOU KNOW I HAVE NOT BEEN GETTING SERVICES ON AND IT WAS A MONTH TO MONTH THING!!!!!!!!!