TELKOM *****

Good Day I took out a contract with Telkom in June 2018, it was a data special for R139. I had the device for one day and decided to cancel the contract as it was difficult to receive signal where i lived. The device and sim was collected 2 days later since day of me collecting. And i cancelled (or thought Telkom adhered to my request) the contract within 7days as allowed according to the contract. However this device and sim could not be located by Telkom as they have nothing on they system and dont have any indication of who the courier was they sent out to collect it. I have been debited every month since June 2018 by Telkom for random amounts every month between R300 up to R900 rands. I have made over 50 calls since June to date trying to resolve this but nothing has been done about it. I have spoken to countless agents and managers who advised refunds will be done but none to date. I have had to go to the bank and reverse these payments which cost me money to do and also reflect badly on my account. I cant understand how from June till now me telling the agents that i do not have this device and sim and still being billed for something they should have cancelled and blocked immediately. Today again the 10/01/2019 i received an invoice for over R700 which will be debited at the end of the month. I cannot even put a stop order on this due to the amounts being inconsistent. I am frustrated to the core and really considering taking legal action against telkom because right now this boils down to *****.