Telkom *****

So....somehow I have magically acquired a contract.... meaning that some ***** has opened a contract account on my cellphone number/name. Meaning I have to pay for a contract and phone I do NOT have. Yes, I am with Telkom Mobile as a prepaid customer. And trying to stop this nonsense ***** against me...I have been struggling for 3days in a row to get through to your call centre to resolve this issue. So please whenever you people have DAMN time, do get in contact with me... or else... I WILL NOT PAY for anything on my behalf. If someone internally is ******* it is not my problem except that Telkom needs to clear up the fact that they let someone use my identity and did not check up properly before delivering a device...