Telkom *****

Matter regarding telkom... I was debited almost 3 times my normal amount only to find out last month they tried to debit my account on the 24th of August when my debit order date is for the 25th.. they tried to debit my account before I even got paid makes no sense and I have to pay a penalty because these bright sparks decide to debit before I get paid and the 25th was not even a public holiday I was on hold for 20 minutes with the call centre only to hear that... its ridiculous how they *********** customers... what they doing is wrong and theres nothing we can do... they said I was supposed to call in and change my date... that was not mentioned... hopefully something can be done...