Telkom *****

I had a Telkom landline which I cancelled more than a year ago. Once I cancelled the line, I settled the account and had nothing owing to telkom. Despite this, Telkom kept sending me statements each month thereafter, for which they charged me 5c per month. They even charged me interest for the outstanding amount.

In July I went into my nearest Telkom branch to request that they stop sending me monthly statements and stop charging me for it. The consultant requested that I pay the outstanding amount and assured me that I will never again receive a statement and be billed for it. She even went back into my account history and noted that the account was settled when the line was cancelled and it is after this that I have accrued charges.

Nevertheless I paid the R3.28 thinking that this was the end of the issue.

Today I receive another statement from Telkom showing that I have made the payment and now they have charged me 3c for sending the statement.

Do we sign up to pay our lives away when we sign up for a Telkom line? Telkom is **********ly charging me for an account which no longer exists. How many other people out there is being subjected to this?