DG
Danya G

1 reviews | Active since May 2018

15 May 2018, 12:19

Telkom *****!!!!

Cancelled a adsl line with Telkom in November 2017 but its still not cancelled and I'm still being billed for the service I'm not using due to their incompetence, now my cellphone is suspended due to none payment.

Everyday when I call they give me the same stupid story "sorry we will escalate the matter" its 6 months later and nothing is being done the consultants and team leaders. no one has been able to assist with me with this matter.

I will be taking this matter to Court!

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Replies (1)
Telkom
Telkom's reply29 May 2018, 11:55
Official

Good Day

This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.

Please accept our apologies for the inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,